FAQs

About Aulart

Aulart is an online educational platform based on Masterclasses and live courses in which international renowned artists, such as producers, sound engineers, and other professionals in the music industry, show their own unique way of working and making music.

Aulart gives you the opportunity to learn the tricks and experiences that led them to be who they are.

About the
Masterclasses

Each Masterclass has a different content, very much depending on the artist in charge. Each Masterclass has a page section in which you will find detailed information about what you will learn in it, including a video summary and a description of the different chapters.

This is how you should see the list of chapters on the product page

Whether you have started to produce or you are an advanced student, you will certainly find interesting content that will take your music to another level. Every artist has some unique knowledge to offer whether it is technical, theoretical, creative, or a mix of all.

A good way to know if you will be able to follow the Masterclass is to read their info and description of content. If after that you are still hesitating, you can always send us an email with your questions. 

We will be holding regular Q&A (Question & Answers) webinars in which you will be able to ask the artists all the questions you may have after watching their Masterclass.

We always notify you in advance so that you can virtually attend these events. Also, Aulart’s team is always available to give you educational support, so you can send us your questions to support@aulart.com

The languages of the subtitles available vary in each Masterclass. You can check them in the info page of each Masterclass. 

Subtitles available for one of our masterclasses.

You can access the Masterclasses online anytime from different devices and platforms (desktop, laptop, IOS or Android mobile, etc) and up to 4K video quality.

If you’re encountering any issues while attempting to watch your Masterclass try the following:
  • If you just bought your masterclass, confirm that you have received your confirmation email.
  • Check that your user information is correct.
  • It may be that our servers are busy, so wait for a bit before trying again.
If none of the above options have worked, write us in contact section and we will respond as soon as possible.

About the
Purchasing
Issues

Each Masterclass has a different price, which you can find on the page of each of them.
Example of Masterclass Page: https://stagging.aulart.com /es/masterclass/uner-composicion-y-produccion-de-musica-electronica/

Our website supports Credit Card and Paypal as payment methods when purchasing the Masterclasses

Once you buy the Masterclass you have lifetime access provided that your account’s in good standing. 

Still have
questions ?

If you have any other questions you cannot find in here, or any suggestions for us, you can write an email to support@aulart.com. We will give you an answer as soon as possible.